Most certainly, our bike racks accept most bike styles, including hybrid and road touring tandem bicycles.
What kind of pedals and seats do the bicycles have?
A ll rental bikes come with flat pedals . If you prefer to ride with clipless (SPD etc.) pedals, we recommend you bring your own. The bike seats are comfortable ladies’ or mens’ gel saddles. For our multi day tours for your comfort we recommend you bring your own. We are only too happy to fit it for you.
What additional expense can I expect?
As we work with you to build your bicycle tour, we like to keep things as simple as possible so that the only extras are optional activities, like kayaking or flightseeing, and personal expenses including alcohol. We are however mindful that this is your tour and you may wish for example to choose where you eat on the day. In this case, some meals may be excluded at your choice.
Should I bring my own helmet?
We have quality helmets available in small, medium, large and extra-large sizes; however, nothing fits like your own, so for a multi-day tour we recommend you bring your own.
What kind of bicycle do you provide?
Our most popular bikes are our Norco Scene VLT e bikes. We also offer the specizlized Roll, for non e bike riders Handlebar mirrors are available on request.
Not that big. New Zealand might be a mountainous country, but the roads generally follow the valleys, anyway what's the van for? So if you run out of puff, we'll be there.
When is the best time to cycle in NZ?
It depends on the exact route for your tour, however for the best weather on the West Coast South Island we recommend any time between Christmas and April.
February is usually the hottest month, but remember you are cycling through temperate rain forest and although we can’t promise "four seasons in one day", its not that uncommon at any time of year!!
We provide detailed coloured maps, clearly showing the routes. Our guides will also be close by to assist you with directions. To see sample maps, please email us.
How safe are the New Zealand trails and roads?
Our tours are on either quiet backroads or the NZ trail network. The trails have a grading system, 1 is suitable for all cyclists, 2 for regular cyclists, 3 for experienced cyclists. We dont operate tours on single track.
Everyone is encouraged to ride at your own speed. It is not a race.
From time-to-time slower riders will need to hop in the support vehicle, to keep the group together.
Your safety is our priority.
What is your Covid policy?
If a tour is cancelled because Government policy prevents to tour from proceeding due to Covid restrictions, you will get your money back. Sure, you can transfer to a future tour, but in the first instance, you need to know your money is safe, and will be returned. If you cancel for any other reason, standard cancellation conditions apply. .
Why don't your bikes have kickstands?
Lots of reasons, but number one is safety. A kickstand does nothing to make a bike safer, and adds unnecessary weight. This is not Europe with hot mixed bike paths everywhere. This is NZ.